Program Information

Best Fleets to Drive For was launched in the summer of 2008 by CarriersEdge and Truckload Carriers Association and runs through the fall and winter each year. The program identifies trends, shares best practices, and publicly recognizes the for-hire carriers providing the best workplaces for their drivers.

Important Dates

Tuesday after Labor Day
Nominations open
Halloween
Nominations close
End of November
Questionnaire completion deadline
Mid-December
Interview deadline
New Year's Eve
Driver surveys close
End of January
Top 20, Fleets to Watch, 5 Consecutive Years announced
March
Overall winners announced at TCA Annual Convention

Specific dates for interview deadline, Top 20 and overall winner announcements change based on each year's calendar and the scheduling of the TCA convention

Eligibility

Best Fleets to Drive For is open to any for-hire trucking company operating 10 trucks or more in the US or Canada. Fleets do not have to be members of TCA to participate and there's no cost to participate.

To be considered, fleets must be nominated by a driver or independent contractor currently working with them, then complete the evaluation process within prescribed timelines.

NOTE: For the purposes of this program, a for-hire fleet must exclusively haul freight on behalf of other companies. Any fleet that hauls its own products is considered to be a private fleet and is currently ineligible.

Driver Nomination

The process starts when a driver or contractor currently working with the company nominates them as a Best Fleet. Only one nomination is required, but somebody driving a truck on behalf of the company has to speak up.

Corporate Questionnaire

Nominated fleets complete an online questionnaire that collects information about company programs and policies across a variety of different categories. The specific questions change each year, based on developments and trends in the industry, but the categories remain the same:

  • Business Information
  • Compensation
  • Benefits
  • HR Strategy
  • Operating Strategy
  • Performance & Recognition
  • Development & Career
  • Work / Life Balance

While the questionnaire is updated for every edition of the program, many questions are consistent. After completing the questionnaire once, participating fleets can use their answers in subsequent years to expedite the process.

Company Interview

After the questionnaire is complete, CarriersEdge representatives conduct a follow-up interview to verify and discuss the information provided in the questionnaire. Interviews are conducted over the phone typically require 75-90 minutes to complete.

Driver Survey

The final stage of data collection requires drivers/contractors at participating fleets to complete a survey about their experiences with the company. The minimum number of driver surveys required depends on the size of the fleet. All surveys are completed online and names of participating drivers are not shared with the company.

Driver surveys are much shorter than corporate questionnaires, typically requiring about 15 minutes to complete.

Results

After the data is collected, winners are determined by scoring fleets for the programs they offer, the satisfaction of their drivers/contractors, and results they're seeing in safety performance and driver retention.

The top 20 scoring fleets are names as Best Fleets to Drive For for the year.

Recognition

Best Fleets are recognized each year across a variety of categories

Resources

Tips for completing the Best Fleets questionnaire

2019 Results